 |
CCH Software Support eNewsletter |
Welcome to the first edition of our eNewsletter aimed at keeping you informed of all things 'support' and giving you a behind-the-scenes look at the way we work and our determination to provide exceptional service.
|
|
As CCH continue to enhance our support services, we are keen to keep you updated on developments, services and general Support news. With this in mind welcome to the first issue of the Support newsletter!
|
|
|
|
|
2 - EXTENDED SUPPORT AVAILABILITY - XMAS 2011 AND JAN 2012 |
|
January and the personal tax filing deadline are approaching fast. To help support you through this busy period we are once again offering additional hours of our Tax Support Service (as we did last year).
|
|
|
|
|
This will be a regular feature in each issue where we will provide you with some useful software product 'HINTS & TIPS'. First off, it's Personal Tax and CorTAX.
|
|
|
|
|
4 - ALL CHANGE ON THE WEB |
|
As many of you will be aware our Support website has recently undergone something of a revamp. What you will not know is that this was just the first phase of a larger project to improve the site.
|
|
|
|
|
|
5 - CCH TECHNICAL SERVICES |
|
In addition to our regular CCH Software Support, we also provide a range of technical services? These services include Product migration, Data migration, Product re-installation and Environmental trouble shooting.
|
|
|
|
|
6 - MEET THE SUPPORT WEB TEAM |
|
|
Were you aware that, here in support we design, develop and maintain the support website in-house. With a handful of experienced and talented people we keep both the site and our KnowledgeBase up-to-date with any release news and information.
|
|
|
|
|
|
|
|
