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Welcome to the second edition of our eNewsletter aimed at keeping you informed of all things 'support' and giving you a behind-the-scenes look at the way we work. It highlights our continual determination to provide exceptional service to you.
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Now is the time for all of us to take stock and and make preparations for the new year.
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2 - SQL BACKUP VERIFICATION SERVICE |
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Did you know that in addition to our regular application support services, we also provide a range of technical services? Our latest service, checks and verifies the SQL backups you regularly take. Used as a part of an IT disaster recovery plan, this service minimises the chance that a failed backup will cost your business in both time and money.
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This regular feature provides you with some useful software product 'HINTS & TIPS'. This time, it's Personal Tax, iXBRL Review & Tag and Central.
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As part of an on-going project, we continually strive to improve the software support website. Web Editor, Stuart Miles describes some of our most recent changes.
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5 - TAX SUPPORT IN JANUARY - FEEDBACK |
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Phew, January and the hectic tax season is now over! Tax Support Team Leader Mark Gionis, invites you to share your experiences using our software support services during this busy time.
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6 - MEET THE TEAM - INSTALLATIONS & TECHNICAL SERVICES |
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We introduce you to the Installations & Technical Services Team led by Ashfaq Shah. These guys carry out installations, both on-site and by remote connection. They also offer a range of technical services relating to CCH software products.
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