This website is being retired soon and any 'Help' content on this website relating to our Software has migrated to a new area in 'Userdocs' and we also have our 'Customer Community' (registration required) where you can 'Create a Case' and self-serve search for answers to software related issues.
Important Note: to download our software and access our eLearning courses, you will need to be 'activated'. Please complete this form to request this.
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If you are already a member of our Customer Community, please from the top menu

If you have not yet logged in to our Customer Community, click here to reset your password.

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Note: to help you find your way around our new Customer Community, we have created a useful 'Community FAQs' Knowledgebase item 12952.

To register on our Customer Community you'll be asked to enter your Practice Code (Client Code) and Registration Code (Client Web Password). These are included in the email/letter that Wolters Kluwer Software Support sends to all new customers, but if you don't have these details to hand or have forgotten them, then you can request the information from our Customer Services team on 0344 561 8181 option 2.
Enter these details on the registration form where you can choose a personal username and password. On subsequent visits when you're prompted to log on you will need to enter your personal username and password. Any number of people from your firm can register on our Customer Community.